Returns Policy:
Shipping Policy
While we hope you love your purchase, sometimes a return or exchange is needed. We are a small boutique store so for returns, we’re currently asking you to contact us directly via email or phone so we can address your needs and make the changes or actions our customers require.
However, in case of a damaged product or a manufacturing error, we offer a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with our team using the “Contact Us Form” and provide a clear photo showing the issue.
Returns
Comfort Matters
Ordered the wrong size? No problem.
We want you to feel fully comfortable with your Tropic Shade Co purchase. If your item doesn’t quite fit your space or your needs, we’re happy to exchange it for the correct size or style that works better for you.
Simply reach out to our team with your order info and we’ll guide you through the replacement process.
(Note: Screenshots or photos may be requested for sizing clarity.)
Retail Orders
We offer standard flat-rate shipping on all orders, across all sales channels and print providers..
Trademark
The Tropic Shade Co brand has been trademarked and cannot be reproduced for sale in any circumstance. We have a security team that checks the web for these occasions. The artist art work has also been patented.
Privacy:
We hope you enjoy our site and our products and for that reason we do not track or share of your personal information. We value your privacy and that is why a third party takes care of all financial transaction as per the host company rules.
Contact:
email
[email protected]
phone
(609) 878-0017
